Frequently Asked Questions
We have compiled this wedding, event and party hire FAQ to help with any questions during the hire process. If you can’t find the answer you are looking for, please feel free to contact us at any time.
What is your hire period?
Where are you located?
Can I organise a viewing?
Do you deliver?
Where do you service?
How do I check availability?
Do you offer a set up service?
Do you offer a tear down service?
How are the products packed?
What are your delivery and pick up fees?
What is the bond?
How are payments accepted?
When do I get my bond back?
What happens if I break something?
What are your contact details?
Phone: 0405 123 779
When are you open?
Can I use my own candles?
Yes, you don’t have to purchase your candles from Style Your Scene. We do require however, that all real candles are dripless.
Do you have a minimum hire?
No, we have no minimum wedding, event or party hire. We understand that you may just want a couple of items for a small event.
What happens if I have any concerns during the process?
Please immediately get in touch with us if you have any concerns or questions. We are happy to hear from you and allay any concerns.
What if I want to cancel my wedding, event or party hire order?
Please let us know immediately. Orders cancelled within two weeks of event date will forfeit the deposit paid.
Do you supply flowers?
No, we do not supply flowers. We are happy to provide you with the names of florists we have worked with in the past.